What We Offer:
24-Hour Response Service
Whether you have questions about your order, post-purchase support, product inquiries, discount issues, or simply wish to provide feedback, please feel free to contact us. We will respond to you within 24 hours at the latest.
Email: support@halcyonwatch.com
WhatsApp: +65 97167168
Two-Year Warranty Policy
We offer a two-year warranty on all products. During this period, if any material or workmanship issues arise, we will repair or replace the product free of charge and cover all shipping costs. Our goal is to ensure your satisfaction and peace of mind.
30-Day No Reason Return Policy:
If you wish to return a product within 30 days, please ensure it is unused and free of any scratches. Once we have inspected the returned item and confirmed its condition, we will refund both the product cost and the outbound shipping fee to you. Please make sure to return the product in its original condition to qualify for the refund.
Privacy Policy
We value your privacy and are committed to protecting your personal information. We collect only the necessary data to process your orders and improve our services. Your information will not be shared with third parties, except as required by law. We use secure technology to ensure your data is protected. By using our site, you agree to our privacy practices.
If you have any questions or concerns about your privacy, please contact us.
