Ensuring Fair Value for Every Purchase

At Halcyon, we believe every customer deserves the same sense of fairness and value — no matter when they choose to purchase. Our prices remain steady throughout the year, without large seasonal discounts or sudden drops, because each piece is crafted slowly, and its value does not fluctuate with the calendar.

To keep things simple and transparent, we offer 90-Day Price Protection.
If the price of your watch changes within 90 days of your purchase, we will ensure that you receive the same overall value — whether through price or included gifts.

---

How Our Price Protection Works

If we hold a special promotion, anniversary event, or limited-time offer within 90 days of your purchase, you will automatically be eligible for the same total value.
When comparing two offers, we consider the full value of the order, including complimentary straps, accessories, or gifts provided at the time.

For example:
If you purchased a watch at a higher price that included a complimentary alligator strap, and a later promotion offers a lower price without the strap, the two offers are considered equivalent in value — and no refund would apply.

We will proactively contact you if your order qualifies.
If for any reason you do not hear from us, please reach out — our team will gladly extend the relevant offer.

---

A Gradual Transition Toward Full Value

During our early stages, we offered annual promotional support as a way of thanking the collectors who placed their trust in us from the beginning. These gestures were our way of appreciating the people who accompanied Halcyon through its earliest steps.

As our team grows, our craftsmanship deepens, and more of the work is brought in-house, the true cost of maintaining our standards naturally increases.
With this growth, our pricing structure will gradually transition toward its full, steady value.

This means that any promotional adjustments will be made on a yearly basis, and will become more modest over time. The intention is not urgency, but clarity — helping every collector understand that today’s offer reflects this stage of our journey.

While we remain in our promotional period, we continue to honour these early-stage gestures of gratitude. As Halcyon becomes more established, these offers will naturally become less frequent and less substantial, aligning with our long-term commitment to fairness, consistency, and quiet value.

---

Our Commitment

This philosophy reflects our dedication to fairness, transparency, and lasting trust with every Halcyon owner — ensuring that every collector, whenever they join us, receives the same grace and value over time.